Customer Survey
  -Supplier
Supplier Survey

CUSTOMER SATISFACTION SURVEY
Thank you for using Plastmade Industries Limited.  We appreciate the opportunity to serve you and hope your experience with Plastmade is satisfying.  Could we ask you to take a few minutes to complete the following questionnaire?  The results of this annual survey are key to our strategic planning and desire to bring you ever-improved customer service. We look forward to hearing from you.

Level of Satisfaction:
              1: Excellent          
              2: good     
              3: Neutral          
              4: Fair          
              5: Poor          
GENERAL INFORMATION
1) Adequate lead times for Purchase Order Requirements?
2) Adequate information for requesting quotes?
3) Description of item ordered clearly understood?
4) Customer/Supplier relationship to reduce cost?
5) Adequate response times with any concerns?
Overall Dealings with Plastmade
   a) Purchasing
   b) Engineering
   c) Sales
   d) Accounting
PREFER ORDER ENTERED BY
- Check one and enter information
a) Internet
   Internet address
b) Email
    Email Address:
c) Fax
    FAX number:
e) Phone
    Phone number:
d) Mail
    Mailing Address:
8) Do you have a contingency plan in case of disaster?
9) Do you have the capacity to hold and manage inventory off site?
10) Recommend Plastmade to your colleagues?
EMAIL ADDRESS:
Additional comments
Plastmade provides more than plastic parts… we provide molding solutions.

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